To comply with the Health and Human Services-Risk Adjustment Data Validation (HHS-RADV) program requirements, we must submit medical records for UnitedHealthcare members' visits. UnitedHealthcare members who are covered under individual and/or small group plans are included in this audit.
Starting in July, we’ll contact a random group of health care providers to request medical records for members who received care during specific dates in 2024. Since only a small number of members are selected for this audit, we will not contact all health care providers.
You may be randomly chosen to provide medical records for an audit. If selected, you might be asked to submit some or all of the following documents and forms:
When submitting medical records, include only the minimum necessary information required by HIPAA.
Make sure the records clearly show:
Please verify all medical records with a documented review date and credentials.
We will continue working with Datavant (formerly CIOX Health) to request medical records for the HHS-RADV audit. If you need help submitting medical records, call Datavant at 877-445-9293.
Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal.
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