Healthcare Professional Education and Training
We provide a full range of interactive, self-paced guides and instructor-led sessions. We've organized them by category to help you find what you need.
Self-paced trainings
Featured courses
Getting Started with UnitedHealthcare
This is the first course all new care providers should complete. Whether you are new to our network, have a new employee, or simply need a refresher, this self-paced course is designed to give you what you need to get started working with us.
UnitedHealthcare Provider Portal Overview
Discover how you can use the UnitedHealthcare Provider Portal for all of your online services, including claims, eligibility, prior authorization, referrals and much more.
Special Needs Plan (SNP) Model of Care Training for Providers
This CMS required training includes information about the different types of SNPs tailored to individual needs. You’re considered a SNP care provider if you see UnitedHealthcare plan members who have benefits under a Medicare Advantage SNP.
Instructor-led learning events
Register for an instructor-led session to learn how to use the digital solutions available within the UnitedHealthcare Provider Portal.
CME credit courses
OptumHealth™ Education (OHE) is a jointly accredited education company with over 30 years of experience as a full-service provider of interprofessional continuing education (IPCE). OHE is simultaneously accredited to provide medical, nursing, optometry, pharmacy, psychology, social work, dental and dietitian continuing education activities.
All content is available free of charge to learners. To get started, simply create an account and choose the activities you'd like to participate in.
Educational programs
Coding Corner offers educational courses to help you improve your coding accuracy.
Education and training-related news
March 31, 2025
April monthly overview
Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates for April 2025.
March 31, 2025
ORP claim denials for UnitedHealthcare Community Plan of Ohio
ORP claim denials start May 1, 2025. Include NPI to avoid claim denials.
March 14, 2025
March monthly overview
Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates for March 2025.
March 14, 2025
Access HealthCheck to help children receive preventive care
View our HealthCheck benefit, which helps children and young adults stay healthy.
March 14, 2025
Wisconsin Medicaid requirement: Claims must match the Wisconsin Max Fee Schedule to avoid denials
See what claims data are required to match the Wisconsin Medicaid Max Fee Schedule Claims to avoid claim denials.
March 14, 2025
Wisconsin Medicaid requires pediatric blood lead screening
Review the state-mandated requirements for lead testing for you and your staff.
Need help?
Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal.