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Point of Care Assist

Point of Care Assist® helps health care professionals save time and money

Point of Care Assist adds real-time benefit information to your patients’ existing electronic medical record (EMR) including medical, labs, prior authorization, eligibility and cost transparency. This can help make it easier for you to understand what patients need at the point of care, saving you time and resources.

Point of Care Assist can help:

  • Reduce manual requests to payers
  • Eliminate prior authorization tasks
  • Provide quality care opportunities and cost transparency

View our recently published Point of Care Assist White Paper to learn how health care organizations have saved millions of dollars, thousands of administrative hours and improved patient trust.

Frequently asked questions

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We have a list of trusted affiliates that will provide the technical labor to install and integrate Point of Care Assist into your EMRs.

  • Athena
  • eClinicalWorks
  • NextGen
  • Practice Fusion
  • Veradigm

Access may be dependent on the individual health system. 

Ask your UnitedHealthcare Interoperability Solutions Manager for current activations and timelines by EMR versions.

We absorb the cost of integrating Point of Care Assist into your EMRs.

Point of Care Assist may help improve your workflow processes and reduce administrative burden by making it easier to check prior authorization, referral requirements and associated costs at the point of care. By providing this to your patients, it may also help improve patient outcomes, leading to higher Consumer Assessment of Healthcare Providers and Systems (CAHPS®) scores, Medicare and Medicaid Star Ratings, and increasing the potential to earn value-based incentives.

Point of Care Assist gives you the information needed to help your patients find lower-cost care options, promote cost transparency and ultimately increase patient satisfaction. You’ll also be able to help patients find physicians and specialists who have been designated as Premium Care Physicians by the UnitedHealth Premium® program. This means they’ve met benchmarks for quality and cost-efficient care, which may support better health outcomes.

No. Point of Care Assist uses only minimal required information to determine if the patient is an eligible member.

All patient information is updated in near real time — 24 hours a day, 7 days a week — to help ensure you get the additional insights you need to deliver the best possible care to your patients.