Prior auth process reminder for Salvation Army – Southern Territory members

As of Jan. 1, 2026, you need to contact Chesterfield Resources for prior authorizations related to Salvation Army – Southern Territory members who have access to the Choice Plus network. You can call Chesterfield Resources at 800-305-4271. As a reminder, emergency admissions must be reported within 24 hours.

View benefits

The Salvation Army – Central Territory members have access to Choice Plus (medical) and UnitedHealthcare/Optum Behavioral Health network benefits. To view benefits, eligibility, prior authorization requirements and claim updates for these members, please visit the UnitedHealthcare Shared Services Provider Portal, administered by UMR.

You can also identify The Salvation Army – Southern Territory members by looking at the following member ID card:

Claim submissions

• Mail: 
  UnitedHealthcare Shared Services
  P.O. Box 30783
  Salt Lake City, UT 84130-0783

• Electronic: 
  EDI Payer ID: 39026