Prior authorization and notification

We have online tools and resources to help you manage your practice’s notification and prior authorization requests. Additional information is available in Care Provider Manual.

To submit and manage your prior authorizations, please sign in to the UnitedHealthcare Provider Portal. Additional information on prior authorizations is available at UHCprovider.com/priorauth.

Home and Community Based Service Authorizations

Please call the UnitedHealthcare Plan of Idaho at 855-857-9753 or talk with the members’ care coordinator. 

Prior authorization is required for Home and Community Based Services (HCBS) and includes amount, frequency and duration as determined by the individual’s needs and supports.  The State of Idaho’s Bureau of Long Term Care Nurse Reviewer is responsible for initial and annual assessments which determine HCBS eligibility, level of care and services. UHC is responsible for updating the level of care assessments and significant changes between annual assessments.