Provider Training

Turquoise Care Overview Provider Training

• Provider and Staff Toolkits - Optum offers behavioral health tools and resources to provide critical information to assist you in your practice.

Coming soon

OptumHealth Education and Optum Provider Express offer a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.

• OptumHealth Education - (Last Modified 06.08.2018) OptumHealth Education offers accredited, on-demand webcasts and information regarding upcoming conferences for both physical and behavioral health providers. Some activities include Disease Management, Autism Spectrum Disorder, Behavioral Health, Intellectual and Developmental Disabilities.
• Provider Express Webinars & Training Resources - Optum Provider Express offers informational webinars and training resources for providers to learn more about how to use the website and other topics that may be vital to your practice.
• Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.
• Provider Express Training & Guided Tours - Optum Provider Express offers guided training about prior authorization, eligibility and benefits, and claims (claim entry, corrected claims, claim inquiry, etc.). First-time user training is available as well as a technical resource guide.

• Fraud, Waste and Abuse Provider Training - UnitedHealthcare Community Plan of New Mexico
• Intellectual and Developmental Disabilities (IDD) Toolkit and Provider Training
• Reporting Critical Incidents: Including Abuse, Neglect and Exploitation - UnitedHealthcare Community Plan of New Mexico