December provider communication

November provider communication

Return and exchange process enhancements
You can now process returns and exchanges directly in the Provider Portal under step 9.

October provider communication

Keep your information accurate in our provider directory
Review and update your provider and location information during your next quarterly attestation.

September provider communication

New unbundled pricing for AARP members
Beginning Aug. 27, the AARP® Hearing Solutions™ provided by UnitedHealthcare Hearing program will feature new enhancements to create more flexibility for AARP members and you.

August provider communication

Make sure members know you offer mobile services
Update your provider profile to highlight your mobile services to members.

July provider communication

Applying health reimbursement accounts to out-of-pocket amounts
Patients can use health reimbursement accounts (HRA) to help pay for hearing aids. See how we can support you and your patients in using these funds for hearing care.

June provider communication

OneHealthcare ID updates
Please see the user guide to ensure you have the proper recovery methods in place for your provider portal login.

Bill of Sale updates
Professional fees can only be paid when the Bill of Sale is completed.

March provider communication

One Healthcare ID security change
On March 7, 2025, you will no longer be able to use email as a recovery method when signing in to the Provider Portal.

Bill of Sale updates
Professional fees can only be paid when the Bill of Sale is completed.

2025 Provider Reference Guide available now
See what’s changing next year in the 2025 Provider Reference Guide.

February provider communication

2024 opportunities unauthorized at year end
Learn how UnitedHealthcare Hearing has handled your opportunities from 2024 that were not authorized.

January provider communication