Applying health reimbursement arrangements to out-of-pocket amounts

June 2025

Some patients may have employer-funded health reimbursement accounts (HRAs) they can use for qualifying healthcare expenses, including hearing aids. The following information will help you work with us and your patients trying to use HRA funds for their hearing care.

Using the UnitedHealthcare Hearing Provider Portal

During the “Generate Sales Order” step in the Provider Portal:

• You’ll be notified if the patient has a qualifying HRA balance
• You can apply the estimated HRA amount toward the hearing aid purchase

Understanding the patient’s responsibilities

• You should advise your patients to check their available HRA balance before applying it to their purchase to avoid any payment issues