Training and Education

Care Provider Orientation - UnitedHealthcare Community Plan of New Jersey

• Provider Express Behavioral Health Webinars & Training - Optum Provider Express offers informational webinars and training resources for providers on topics that may be vital to your practice. 
  • Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.

Fluoride Varnish Training Tool

Smiles for Life is a National Oral Health Curriculum Educational Training Tool for our participating PCPs to take Coursework 6 & 7 Modules in their understanding of the Fluoride Varnish Program.

Access Training Modules 6 & 7.

UnitedHealthcare Community Plan of New Jersey provides trainings to all MLTSS providers.

• Introduction to Home and Community-Based Service (HCBS) and Long-Term Services and Support (LTSS)

OptumHealth Education and Optum Provider Express offer a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.

• OptumHealth Education (Last Modified 06.08.2018) - OptumHealth Education offers accredited, on-demand webcasts and information regarding upcoming conferences for both physical and behavioral health providers. Some activities include Disease Management, Autism Spectrum Disorder, Behavioral Health, Intellectual and Developmental Disabilities.
• Provider Express Webinars & Training Resources - Optum Provider Express offers informational webinars and training resources for providers to learn more about how to use the website and other topics that may be vital to your practice.
  • Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.
• Provider Express Training & Guided Tours - Optum Provider Express offers guided training about prior authorization, eligibility and benefits, and claims (claim entry, corrected claims, claim inquiry, etc.). First-time user training is available as well as a technical resource guide.

Referrals Self-Paced User Guide - Use the UnitedHealthcare provider portal to check referral requirements, submit requests and see the status of referrals.  This guide will get you started using our Referrals solution.

• 2024 Patient Experience Guidebook
• Have a health care visit coming up? 5 tips to help you make the most of it
• Patient Experience Self-Paced Course - Take this self-paced guide to better understand CAHPS/HOS and review best practices that may improve your results.
• Tips to help elevate the patient office visit experience

Our Healthcare Professional Education and Training page is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.

Topics

• Claims and Payments: Get the most recent claims processing information.
• Link Tutorials: Tutorials will quickly get you up to speed with our online self-service tools.
• State-Specific Information: Each state has its own page for state-specific information and resources.